Shipping policy
Print Fulfillment Time: On average it takes 3-10 business days for you order to be received, printed, and prepared for shipment. Shipping Times with the carrier (USPS, UPS, FedEx) are in addition to fulfillment time. We can not guarantee delivery times based on carriers estimated delivery. Delivery times will vary by location. We do not offer expedited shipping options.
If you have any questions, issues, or need assistance with your order, please contact us at hello@visuallivingco.com
Stretched, Stretched & Framed, and Framed artwork includes standard shipping rates.
Domestic Shipping Policy: A flat rate fee is charged at checkout. Prints will be shipped USPS Ground Advantage.
International Shipping Policy: A flat rate fee is charged at checkout. Buyer is responsible for all duties and taxes that may be imposed on them by their country. This is an additional cost to your order for you to expect when the package reaches your country. Orders that are rejected by the buyer upon delivery will not be refunded. International shipping can vary in time and can be unpredictable at times. We are unable to process refunds or resend potentially lost orders until packages have been stuck in transit for the timeframe specified by the carrier to file a claim.
Incorrect Shipping Information: Orders will not be refunded if the order(s) is lost, delivered to the wrong address, or returned by the carrier due to the buyer providing incorrect shipping information. The buyer will be responsible for all re-shipping costs to the correct address, as well as a 50% re-print charge based on the value of the print to be re-printed if the original order is lost due to incorrect shipping information.
